Frequently Asked Questions
Everything you need to know about shopping at KidStrong Shop.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products safe for children?
Safety is our top priority. All products sold at KidStrong Shop meet or exceed federal safety standards and are rigorously tested for durability and non-toxic materials.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.